Privacy Policy

1. Data Controller

The data controller responsible for your personal data is:

MarArtGifts
Email: info@marartflowers.com
Website: https://marartflowers.com

2. Personal Data We Collect

We may collect the following personal data:

a) Information you provide directly

• Name and surname

• Email address

• Billing and shipping address

• Phone number (if provided)

• Account login details (username, encrypted password)

b) Order-related data

• Products purchased

• Order history

• Payment status

We do not store full payment card details. Payments are processed securely by third-party payment providers.

c) Technical data

• IP address

• Browser type

• Cookies and usage data

3. Legal Basis for Processing 

We process your personal data based on the following legal grounds:

• Performance of a contract – to process and deliver your orders

• Legal obligation – for accounting and tax purposes

• Legitimate interest – to improve our services and website

• Consent – where you have explicitly given it (e.g. account registration)

4. How We Use Your Data

Your personal data is used to:

• Fulfil and ship your orders

• Manage your customer account

• Communicate with you regarding orders or inquiries

• Provide customer support

• Comply with legal obligations

We only use your data for purposes that are necessary and lawful.

5. Cookies

Our website uses cookies to:

• Enable essential website functionality (shopping cart, login)

• Improve user experience and performance

You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect website functionality.

6. Data Sharing

We may share your data only with trusted third parties, such as:

• Payment processors

• Shipping and delivery services

• Website hosting and technical service providers

All third parties are required to process your data in compliance with GDPR.

We never sell your personal data.

7. Data Retention

We retain personal data only for as long as necessary:

• Customer accounts – until deletion is requested

• Order data – as required by accounting and tax laws

You may request deletion of your personal data at any time, subject to legal retention obligations.

8. Your Rights

You have the right to:

• Access your personal data

• Rectify inaccurate or incomplete data

• Request deletion of your data (“right to be forgotten”)

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

To exercise your rights, please contact us using the details above or via contact us page.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no online system can be completely secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

11. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

📧 Email: info@martartgifts.com
🌐 Website: https://marartflowers.com